I alone cannot change the world, but I can cast a stone across the water to create many ripples.

-Mother Teresa





ENGAGE to understand and unearth INSIGHTS

Over 25 years of leading interaction and experience design efforts, I found that bringing diverse teams together to visually facilitate understanding, ignited the most effective customer, stakeholder and team engagement, creativity and sustainable impact. No matter the project, strategic initiative, complex challenge or organizational transformation, working with individuals and teams to understand, discuss and experiment together, built their own listening and collaboration capacity. This ensured meaningful contributions, ownership and co-created value. Using visual exercises and working with teams to see the whole, connect, experiment, and co-create they practice authentic, customer focused, collaborative, innovation. These skills, built while working together on a specific relevant challenge, help all lead together.


As the complexity of our challenges continues to increase, building visual facilitation capacity within groups, often helps us connect the dots and acts as a catalyst for more coherent ongoing engagement.

Representative examples where I have supported groups include;

Strategy Activation

Employee Engagement

Customer Engagement

Quarterly Insight and Priorities Alignment

Vision and Values Engagement

Common Understanding

Option Assessments

Customer Journeys

Untangling Challenges

Idea and Insight Generation

Priorities Alignment

Unearthing PURPOSE and Commitment

Do you have a challenge that you would like to shift into an opportunity?

Let's Connect and
Draw It Out Together

Copyright 2013
Latitude 38 Consulting, Ltd